Complaint: Today I called Comcast about moving my “internet only”” service to a different office suite in the same office building. I advised the customer service agent at the beginning of our conversation that I did not want to change anything about my “”internet only”” service. I advised that I have my own cable modem. I only wanted to move service to a different suite. I was advised that the fee to move my service was $199.00 with no changes to my account. (That is a large amount of money to move the service) The customer service agent spent almost 20 minutes trying to convince me to sign up for TV service of $4.95 per month (24 month contract which was never mentioned) and a lower $50 fee to move my service. It was such a pressure upsell

Tags: Internet Service Providers

Address: and very upsetting to me since I did not want to change anything about my month-to-month service. Comcast is run like a legal Mafia. I currently do not have a contract with Comcast

Website: I was told that I would receive the relocation order agreement. Guess what. Not only did Comcast customer service agent set this up as a 12-month contract

Phone: and I would NEVER want another contract with Comcast because the Termination Fee is outrageous if you ever need to cancel the service before completing the contract. The early termination fee is equal to 75% of the amount remaining on your contract. Yes