Complaint: Comcast has so completely confused me . Over the phone I agreed to internet for $ 30 a month, give or take, no other fees, some special offer they were making me but I got a bill for $57.44. Then they made offers to me for t v to ”bundle” but Comcast missed 4 appointments and a t v cable was never installed here. Finally a comcast agent made it to our house bringing t v equipment to install but he did not have everything he needed so No TV could be installed. We never had any TV from Comcast. Not for even 1 day, nor for 1 hour, TV Was Never installed at our home. At this point we were totally disgusted with Comcast , we realized that we did not want any business to do with this company so we took all the equipment we did have from them back in a box to their store on Franjo Rd in Miami Florida , returned and cancelled everything in person. Meanwhile we got another bill for $165.82 for November , another for $108.38 , both for service we Never Had. Yes I have the bills, Comcast took the money out of my visa before I knew what was happening. I called several times, and went back to the store on Franjo. The telephone agents were in Asia and I could not understand them nor did they make any sense out of this situation. The agent on Franjo Road Miami told us that he had nothing to do with Comcast telephone sales and could not help us. I never had Comcast TV , I cancelled the internet after only 2 months, but Comcast has overcharged me $280.00 and refuses to refund this money they took out of my visa account. The bills they sent me are so padded with mystic cost amounts, and the bottom line is that we had Comcast intent for 2 months and Never had Comcast TV. I am out over $200 that Comcast stole from me. The bills are padded with uninelligible costs, I have been charged for TV that I Never Had, TV was never on via Comcast , their equimpment was Never on and was returned to their Franjo Perrine fl office . Camcast has cheated me out of over $200 . Never give COMCAST your Credit Card !
Tags: Internet Service Providers
Address: 141 nw 16 street Pompano Beach, Florida USA