Comcast and Oceanic Time Warner Wailuku Hawaii

Complaint: The entire process of renting modems to customers grossly lacks integrity. When first signing on w/Comcast in 2004, the monthly rental was around $4/month. The rate now for OTW and likely Comcast as well, is around $8/month. It doesn’t take a genius to figure out that at some point over a number of months, the cost of the modem even at a retail rate ($70?) is exceeded. And of course, Comcast & OTW are able to purchase them at a far lesser price. SO, multiplying let’s say $6 times twelve (12) months times ten (10) years amounts to $720 for a modem that likely cost Comcast & OTW let’s say $20? Now they will ineviably respond with the notion that the rental ensures a replacement should a modem default. Well, they generally don’t. At least they haven’t in the thirty something years I’ve been using them. I believe Comcast & OTW should be in greater integrity here. Once the modem is paid for – let’s say even at current retail prices, the modem should be fully “owned”” by the customer and there should be no more monthly charges for it. And IF a customer wanted some insurance to cover the eventuality of it failing

Tags: Internet Services

Address: they could perhaps do so for $1 month to ensure a replacement

Website: despite all the rhetoric about “”valued customer””

Phone: could they not? As it is

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Comcast and Oceanic Time Warner Wailuku Hawaii is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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