Coach, Inc. Review

I placed a order on 11/20/2016 next day delivery, order number 91142287 when i called on 11/28/2016 to verify the status of the order and to see if i can get a discount since the item price change almost half of and that my brother found it in his local coach store cheaper. i called again and the agent verified that he was going to reroute the order back to the store so i can get a refund. on 11/29/2016 i called again and they told me that the item was delivered ( i check the front desk and the order was lost call usps and after called coach again, talk to a supervisor that open another investigation and now i have to wait 8 days. for a next day delivery on a order placed on 11/20/2016 this is not acceptable.. im going to in MA for the holidays and want this resulved sooned. i have already called 6 times since 11/20/2016… for different issues with this order. | now they telling me the order is going to another country.

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Name: Coach, Inc.

Country: United States

State: California

City: Los Angeles

Address: 380 World Way

Phone: (424) 750-9171

Website: www.coach.com

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