BEAVER West Virginia

Complaint: promised but failed to refund the $96.76 that I paid for remanufactured ink cartridges that will not work in my printer. On 8/1/2015 I ordered 9 remanufactured ink cartridges from for my new HP Officejet Pro 6835 printer at a cost of $96.76. As my original printer ink ran out I began using the Clickinks replacement cartridges. Some of them worked for a few sheets of paper but they all began to produce “Damaged”” errors and stop working altogether. Also one of them had leaked ink in the unopened package. I contacted Clickinks and they sent me “”troubleshooting instructions”” on 9/14/2015. I tried these instructions repeatedly to no avail

Tags: Computer Mail Order

Address: and asked them for a refund on the same day. Clickinks sent me a return label (RM-CI100022412) and I mailed my entire order of unusable cartridges back to them on 9/23/2015. On 10/12/2015 I emailed to inquire as to why my money had not been refunded. On 10/13/2015 Clickinks emailed me confirming that they received the returned items

Website: 107Commerce Street Lake Mary, Florida USA

Phone: stating that the amount I paid would be refunded into the account I used for payment

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