Complaint: The food was serviceable, but the customer service was atrocious. My girlfriend scheduled a swanky surprise birthday party for me with around thirty guests. Over the phone, she was told the quarters would be in a private room, but they were really adjacent to the main dining area concealed only by a cheap curtain. Laurie, the owner accepted her money for a cake that she only partially finished. Then, to top it all off, she billed my girlfriend’s credit card for all thirty meals and drinks, even though she had agreed to charge our guests for their own meals individually. Their poor communication, lack of willingness to follow through on the arrangements they had already set in stone, and smugness when all of this was brough to their attention are all reasons we will never return or reccommend this place to any of our friends or family.There are lots of places where I can eat a $40 dinner. Ninety percent of them are superior to Clarke’s in the customer service category. With so many choices out there, you’d be wise to spend your money elsewhere.
Address: 455 2nd Street Lake Oswego, Oregon USA