City Furniture does not care about you the furniture they sell or anything else for that matter. I had the unfortunate pleasure of buying to couches from them. One is great the other is literally falling a part. Threads are pulling off, feathers are popping out everywhere, holes are appearing. I can’t imagine a clearer case of a Manufacturers defect. I have been on hold for for over 4 hours in the three phone calls I have made to their warranty department. I submitted pictures 4x of the damaged area. | Each time I am told they don’t have them. I finally get someone on the phone who can find the pictures and they tell me to take it up with the manufacturer. I called Kevin Charles. They told me that they sell exclusively to City Furniture. What a joke! I call City Furniture back and they now want to charge me to come out and take a look to see if it is in fact a manufacturers defect. I refuse to give them anymore money. BUYER BEWARE! I am definitely calling the Federal Trade Commission. You should too!
Name: City Furniture
Country: United States
Address: The Brass Pineapple, 2655 NW Federal Hwy