Cincinnati Bell Review

I have two complaints: 1) I was recently forced to upgrade from 5 Mbps to 10 Mbps. I was told by the agent on the phone that it would only cost me an additional $8.99 USD. I asked if there were going to be any additional charges, fees, taxes, etc. The agent on the phone said there would be no additional charges. | I reiterated, “just $8.99, that’s all, right?”. He replied “just $8.99, that’s all”. My bill went up $40 per month, not $8.99 as I had been promised. Now, let me add that I just talked to a friend that lives 6 miles from my home. He pays $42 per month for 500 Mbps. Yeah, you read that right, 500 Mbps for $42 per month from the very same internet service provider, Cincinnati Bell. | My bill is $130 per month for just 10 Mbps. In my opinion I’ve been lied to by Concinnati Bell. In my opinion I’m being cheated by Cincinnati Bell. In my opinion I have been robbed by Cincinnati Bell. | 2) I agreed to pay for for 10 Mbps. I run speed tests occasionally and I never get more than 8Mbps download speed, and that is rare, most often it is around 6.5 Mbps download speed. Not once during a speed test have I ever received more than 0.5 Mbps upload speed. So, on average I am receiving about 65% of the download speed I am paying for, and only 5% of the upload speed I am paying for. | I recently chatted with a Cincinnati Bell rep online and she said they only guarantee 80% of the speed I am paying for. That is 8 Mbps. I was not told this at purchase time and it is not what I agreed to purchase. Additionally, right now my wife is trying to work from home. | Her efforts are being hampered by our current internet speed of 4 Mbps. In my opinion I am being lied to by Cincinnati Bell. In my opinion I am being cheated by Cincinnati Bell. In my opinion I am being robbed by Cincinnati Bell.

—–

Name: Cincinnati Bell

Country: United States

State: Ohio

City: Cincinnati

Address:

Phone: 1.888.246.2355

Website: www.cincinnatibell.com/

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Cincinnati Bell Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Cincinnati Bell Review. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
Cincinnati Bell Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


>