The product made my face itch so I called and after many attempts to request I return the item, the customer service lady kept trying to convince just to give it to a friend?? She then stated that I would still be charged. I also told her that I wanted to cancel auto pay and she was also giving me a hard time to cancel. I stood firm on what I wanted and finally received a return number. | The next day, I sent my item via the postal service and even paid for the shipping only to discover later after weeks that my back account was not refunded. I called and was told that they never received my package which is a lie because I double checked the address twice and also put my return address on it. I also live in Ca so it should have only taken a couple days. A couple weeks passed, and I was charged a second time. This company is such a rip off with crappy makeup. I’m embarrassed I fell for this.
Name: Christina Cosmetics
Country: United States
City: Westlake Village
Address: 3435 East Thousand Oaks BLVD Suite 3397
Phone: 800 543 7207