Complaint: The shadiest, most pathetic service provider there is. They constantly change my bill, constantly have outages, have ZERO customer service and do not care at all about customer retention. I finally have enough of these assclowns and am in the process of canceling everything I have with them…phone, internet, and cable TV…not worth the hassle dealing with them every few months to rectify problems they can’t seem to solve. I wanted to a refund on my DVR use that was never clearly stated when the 12 month contract was over for that particular service and they refused. They would rather lose a customer instead of offer good customer service and retention. I have had to deal with these people at least 3-4 times a year over billing and service costs…it’s a constant issue. They purposefully separate their services and assign different starting dates and overlaps so they can nickel and dime everyone to day…multiple $20 here and there over a few million customers and you quickly see where they make most of their money. If anyone is considering Charter, please do not….they are the worst of the worst and I will try my best to make that clear all over the net. Charter Communications is truly one of, if not the shadiest internet and cable provider around. Do not patronize with them.
Tags: Internet Service Providers
Address: Nationwide USA