CenturyLink Belle Mead New Jersey

Complaint: RE: Never used CenturyLink’s service for a single day, but continue getting bills. This billing fraud needs to stop. I have always been a Comcast Internet Service Customer for 10 years. Months ago, after I got CenturyLinku2019s flyer in mail from with a lower price, I called and showed interest in tis internet service. The representative opened an account (account # 449115393) via phone and made an appointment saying u201ca representative will come to house for free installation with a free modem.u201d However, nobody showed up on the day. When I called back, another representative said u201cno free modem and no free installation. You will have to buy a modem and install yourself which is quite easy. I said u201cgive me some time if I can find a modemu201d. About 1-2 weeks later, I called back and decided to not go with CenturyLink. Surprisingly I got a bill a month later with modem and installation charge more than $200, which never happened. I called the customer service immediately and a representative said u201cyour account is closed and no chargeu201d However a month later, another monthly bill came in with new charge and later fee. I called in again and representative said the bill was wrong and the account was cancelled. Yesterday another monthly bill came in with new charge and late fee about $300-400 changes. CenturyLink never installed anything, I never used CenturyLink service for a single day. The monthly bills are very harassing. This billing fraud needs to stop.

Tags: Internet Services

Address: Nationwide USA

Website: www.centurylink.com/

Phone: (877) 837-5738

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CenturyLink Belle Mead New Jersey is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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