Century Link North Carolina Cumberland County North Carolina

Complaint: I had been a customer of Sprint then Century Link for over 15 years and had DSL with them. The internet had become unreliable but I put up with it because I felt the price was fair. This year they promised me faster internet speeds at the same price, so I agreed to it and scheduled the service call. Then they called and said they could not do what they promised. The next bill my monthly charge had increased. I called and they agreed to set it to where it was. The next month, they had messed up the billing so badly they overcharged me again. I had to take time out of the workday to call these people to get it straight. Granted it was a small amount-a little more than $10. This continued for 2 more months-for 4 months. Since I work and calling them monthly and spending 15-30 minutes on the phone is not the best use of my time, calling them was not a priority and I missed a bill due date-it was a few days ate, not unpaid. They charged me $14 for a late fee. I happened to get an offer from TWC for faster internet at a better rate so I switched. Then when I called CL wanted to do what they could for a long term customer but it was too late. In my conversation with the last person I talked to, they claimed they did not have a record of all my calls to them.

Tags: Internet Service Providers

Address: USA

Website:

Phone:

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid Century Link North Carolina Cumberland County North Carolina in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Century Link North Carolina Cumberland County North Carolina. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
Century Link North Carolina Cumberland County North Carolina is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


>