Not returning my refund

My Complaint: They say they going to send me my money back but never receive it.That was money for loan fee I sent.but they are fraud people, but want they want send me my money back. And every time I call they don’t answer sometimes.But when they do answer they still be lying to me about my money.

Phone number used was 772-882-6982.
Person identified himself as: James Thomas

My Demand: Green dot money pack