Complaint: I purchased a large Disney-style ice cream cake from Carvel for my wife’s birthday. It was a combination chocolate & vanilla cake with chocolate cookie crumbles and icing made to look like Cinderella’s glass slipper. The cake was enormous. And since there were only two of us, it melted before we were able to eat all of it. Imagine my surprise when I found what appeared to be a small snake amongst the melted cake remains. My wife, deathly afraid of snakes, went into impaired glucose shock from her diabetic condition at the very site of it. To make sure it really was a snake, I took it to the local animal control, where it was identified as a small green garter snake. We are horrifically disgusted at this incident. We called Carvel to ask for our money back, but they refused, claiming that by FDA laws, food is allowed to have a certain amount of animal or bodily objects in them and still be in compliance. They said we happened to be the unlucky ones. Great Goggly Moggly! What should we do? Peter Pony, AlabamaU.S.A.
Tags: Ice Cream Shops
Address: 2948 E Market Toney, Alabama U.S.A.