I bought a car from them on 2/6/2016. Their website said they were BBB accredited. $1500 cash down payment. Was told that it was still under manufacturer warranty. I asked for a checklist of problems with the car. Never got it. The salws man said they do a 42 point check on all cars before selling them. The check engine light came on 3 days later and it started overheating. had Auto zone read the codes. It said “random misfiring”. Every time I called, I got voicemail or they were too busy to talk to me. I called the salesman who said “put water in the radiator”. I told them to fix it. They had my car in their shop for 3 days and was told that they changed the bad Spark plugs. Nothing else. The check engine light came on again. | This time the car stopped running the same same I got it from the car lot after they so called fixed it. I called and left messages. Had the car towed home where it sat until my my mechanic fixed it. Every time I called, I got voicemail or they were too busy to talk to me. I told the owner or the car lot and asked him why didn’t the mechanic check the car thoroughly for any other problems and demanded to see their checklist of problems with the car. The owner of the car lot said they did a 60 point check on the car before selling it. He said the mechanic had a checklist, the mechanic said the owner had it, and so forth. Finally the owner said that he didn’t have to show me anything and refused to give me my money back. | Every time I called, I got voicemail or they were too busy to talk to me. This time I paid for replacements of both of the thermostats in the car and had the work done by my mechanic. A couple days later, the check engine light came on AGAIN. I had the car diagnosed by a very reputable dealership. The car needs an Upper radiator hose $353.92 and a passenger side upper engine mount bracket $132 for the part alone.From there, they can see what other problems are we dealing with. I told the owner of the car lot and he told me ,”the dealership will tell you anything to get your money “. The owner refuses to reimburse me for the repairs because I didn’t use his mechanic and says that everyone else is going to over charge him. The owner then said they did an 80 point check on the car before he sold it to me. | I said prove it, show me your list. Still haven’t seen a check list of any kind. The owner keeps stressing ” as is ” and “its your car now “. He had the audacity to tell me that I should ” act like the rest of his customers “. WTF is that supposed to mean??? I’ve only driven the car for a total of 7 days and do not drive cars with the check engine light on. I was told that as long as a car passes emissions test in Georgia then it can be sold. Thus is ludicrous! If anyone buys a car from cartersville Auto Lending, the car will be misrepresented and you will need to have at least $1000 to have repairs done unless you trust their mechanic. I am now stuck with a loan for a car that I have not driven and cannot afford to fix.
Name: Cartersville Auto Lending
Country: United States
Address: 305 S Tennessee St