I visited London in February 2010. Rent a car from car- hire – uk from 12 feb to 22 feb 2010. The Rental ID 3657 and Vehicle no LY 06 MWE. 19 month has passed and numerous email send and letter of complaint was send to this address CARHIRE, Customer Services Dept, 165 Masons Hill,Bromley, Kent BR2 9HW. United Kingdom. Till till to date deposit paid to them for £ 670.00 was not refund to me. I welcome any help or advise to resolve this problem amicable manner.