Calverts Automotive – Lee’s Summit Missouri

Calverts Automotive They dented the back of my daughters car, 1200.00 damage Lee’s Summit Missouri!!

On december the 6th i took my daughters car to Calverts Auto to get her oil changed, dropped it off at 8 in the morning went back at 9 to pick it up. When my daughter came to get her car she immediately noticed a dent on her trunk i had been in the trunk that morning and the dent was not there. They we’re already closed so i called first thing Monday to tell them they wanted me to bring the car up but it is my daughters car and she already had it back, so i told them as soon as we could exchange cars again i would bring it up. I had an appointment to meet the owner at noon dec 27th he canceled i went back with my estimate for the damage Dec.29 at 4 pm to meet him he took pictures and copied my estimate and said he would investigate and call me the next day. Finally called me at 4:30 next day and said they did not think they we’re responsible but would refund the 108.00 dollars i spent that day and to sign a waiver, i said no way her boyfriend even noticed it when he saw her. They said if this kind of thing happens they would have let me know, and for anyone who believes that, how many of us look over our cars when we leave in our cars to see if there is any damage unless it was in an obivous place. So now i assure you i will be filing a claim with small claims court but i want to make sure people know how they operate there business and not to use this company i am livid, it is so obivous they did this no damage on bumper what so ever right into the trunk only and from now on before i drop my car offf for any kind of work i will be taking pictures all the way around before i drop it off but never again will use Calverts. Vicki Lee’s Summit, Mo

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