By Pass Motors, Inc. Review

I drove 200 miles one way to purchase a 2013 Tacoma from these guys based on their stated and advertised description of it which was a clean local KY trade in. Upon arriving home and washing the vehicle I noticed several areas including the hitch, exposed portion of the exhaust pipe, and the exposed portions of the rear suspension that had been freshly sprayed with low gloss black spray paint that didn’t stand out on the lot. Curious as to why they would do this I found on closer examination that it was to mask an emerging rust issue. Placing the vehicle on a chassis lift I found the exposed bolts that they didn’t paint were completely rusted as well as the spot welds on the frame, both differentials, drive shafts, and suspension were covered in rust. All of the spot welds on the frame as well as the body plugs were already rusting as well with perforations around the body plugs already forming. | According to Carfax the vehicle was leased brand new in New Jersey where it remained until Bypass motors purchased it at auction in late 2016. NOT a local trade in. One of the employees at Bypass bought the vehicle, drove it for three months, then subsequently returned it. I called to inform the manager that the vehicle was not as described and not accurately advertised and that I’d like to return it. He contested that since his employee had registered it in KY four months prior to my purchase of it, that it was justifiable to label it a local trade in. He then offered to pay half to have the chassis undercoated. Knowing that would do nothing to alleviate the rust that was taking hold elsewhere on the body and that rust was always going to be an issue with this vehicle I declined his offer and countered by offering to pay their “processing fee” in order to return the vehicle all the way back to KY. He refused and would only offer to “buy” the vehicle back for 5 times their processing fee. Keep in mind I put down one third of the purchase price in cash. Easily the worst experience I’ve ever had purchasing anything. If Bypass responds they will contend that I’m “overreacting” to the rust issue. Ask yourself what kind of business would attempt to dictate what constitutes an overreaction in reference to a customers satisfaction instead of making things right. The managers excuse for painting over rust? “We do that to all our cars to freshen them up”. Pathetic. For years these guys ran a Topix thread with lame, misspelled, fake reviews that they left themselves. They are now attempting to leave fake reviews to offset my factual one on google and all the other popular review sites. Charlatans like these are the reason used car lots have the reputation that they do.

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Name: By Pass Motors, Inc.

Country: United States

State: Kentucky

City: Lawrenceburg

Address: 1890 Harrodsburg Rd

Phone: 502-839-8200

Website: www.bypassmotors.com/

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