Butcher’s Cut is totally a Ripoff company. I paid over $600 for their meat and seafood, that they claim, was Costco quality. The fish tastes like they took it from a small fish tank that was never cleaned. I unfortuneately served it to guests for a dinner party, I barely got it in my mouth before I spit it out. I told everyone not to eat the fish for fear of getting sick. I was so embarassed. Then again we had guests over for dinner but this time I thought I would serve them the suppposed delicious NewYork steaks. When I thawed the steaks, there was a lot of water in the bag, and the steaks looked very opague in color. When we ate them, they were tasteless and tough and not edible, especially for company. | They have a 100% guarantee on all their products for tenderness and taste for 12 months AND will promptly exchange all products. This was August 2016, that I bought the food and then shortly after called them to complain. I keep getting told that the manager will call me and I will have all replaced. Well it is now November 2016 and he’s has never called. I have called the sales guy several times and he always promises that he will get the manager to call. Never has. I have called the main office and left messages and he still has never called me back. Now when I call, they won’t answer, and let it go to voicemail. I am so frustrated. My next alternative is I will go to their office and throw all their product in their laps – maybe that will get their attention. | The ONLY thing worse than there meat is there customer service. The sales guy still can’t believe I am so dissatisfied with their product. Trust me, there meat and fish are AWEFUL.
Name: Butcher’s Cut Urah, LLC
Country: United States
City: West Valley
Address: 3760 W. 2400 S. Suite C