Burger King, John Rondinelli St. Catharines Ontario

Complaint: I have visited this location MANY times, as it is the only Burger King in St. Catharines. I’d estimate 80% of the time my order is screwed up. We always order any burgers with no onions. (allergies) This should not be difficult but it seems to be a concept they cannot grasp. MANY of the times I have gone back to have my order fixed and have been treated VERY rudely by a manager named Alexis. I have been called a b***h and a c*nt for asking her to fix my order. On one occasion the owner (John) came out and told me to “grow the f*ck up and eat the d**n burger”” knowing full well that it would send me to the hospital if I ate it with onions (as I had informed him of this when I asked to replace the burger) Other times

Tags: Fast Food Restaurants

Address: I have only called in and was told that coupons to replace the order would be sent to my address. No such coupons EVER arrived (I am owed about 10 whoppers from them at this point that were never eaten and never replaced) On one occasion (on December 24

Website: spoke to the owner. This time I was told that my fiance was a liar and he was the one who demanded the money back. Which makes no sense if you new how hungry we were. It was VERY hard to get a word in because he was trying to refuse to let me talk and becoming more and more hostile towards me. Before hanging up on me he called me a “”b*tch”” and

Phone: 2008) I had called to let them know that my fiance would be returning to fix the order and that on top of the replacement we would like some sort of compensation. The owner said that would be no problem he would replace it and give us coupons for a couple free whoppers. My fiance went and had the money he paid literally thrown back at him (he had to pick it up off the floor) by Alexis. (When he counted this money at home he realized they had short changed him $3.) He said he just wanted the order replaced and she refused. I called back another time when my fiance got home and

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Burger King, John Rondinelli St. Catharines Ontario is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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