My first time ordering from this company, I have ordered from similar companies. Other then not thinking there worth there cost, they were good on customer service. But this company, I’m not sure how they are still in business ? I placed my order, I was told in an email I would get a tracking number in an email. I never recieved any email with a tracking number. | So first I sent them an email like they ask, I was told the same thing. Just be patient, and it will come. It’s been over a month now. And I have sent many emails, I’ve called and left messages. Along with other people, we complained on there FB page. And so they banned us from there page now, so you won’t see any complaints on there page. So no one knows what a rip off they are, some people get there boxes ? Why some do and some don’t ? Now they don’t answer my messages in any way shape or form, so I figure I’m never going to see my box or get my $ back. | its not like it was a huge amount of $, but when your on a strict income and just wanted a little treat for yourself. To get ripped off, it’s just beyond frustrating ! I don’t know any other way to inform people, so I figured file a complaint here. | Becasue this is a smoking related item, some people might feel reluctant to bother reporting them. No matter what the item, a rip off is a rip off ! They took my money, and I got nothing ! And had to call long distance with my phone, I hope more people will come here and report them as well. Not put up with getting ripped off !!
Country: United States