Broadstar Cable West Palm Beach Florida

Complaint: The cable/internet tech did not correct the problem, and when I called the cable company, they did not seem to worry about the ongoing problem. Our internet connection was lost on Aug. 22, 2015. We called multiple times during the week to troubleshoot and to schedule a tech to come out. I was told that we probably needed a new modem. They said a tech could not come to check/fix the internet until 8/29/15. We also had previously called at least 7 times to get local channels. The tech showed up, cut all of the coax cables and replaced the ends, looked at my computer and said “It should work now but it will be slow.”” He also said he fixed the cable to give us local channels. He did not give me a copy of the work order or ask me to sign off on the visit. The internet worked for about 15 minutes after he left. I called the cable company and was on the phone with customer service for 1 hour and 16 minutes and still did not get a resolution. In addition to no internet

Tags: Internet Service Providers

Address: when I turned the tv on

Website: 2015. I explained I am a student and do all of my school work online. He said “”I’m sorry but this is the best we can do.”” He then transferred me to Pasqual

Phone: not only did we not have local channels

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Broadstar Cable West Palm Beach Florida is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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