Complaint: I have to say that I feel for you. Yesterday I went to Bongos with my husband and my son. To make it short; my son’s burger was brought black (burned). They brought him another but it was cold and nasty. My chicken was cold and it did not have any flavor. The beans tasted like it was served out of the can and my husband’s fish tasted old. We asked our server for lemon and she never brought to the table. We asked the buss boy for lemons 3 times and this was never brought to our table. Our server gave us more soft drinks after I almost chocked with my own food. Now what do you do in a situation like this; call the manager and get upset and ruin your whole day or teach them a lesson. I decided to teach them a lesson. When I received my bill for $53 I gave $0.01 tips, yes I gave them one cent. If you give them this amount they will look at the bill twice because they will not believe what they are seeing. And at the same time you are telling them what they are worth to you. In other words a big FU, but you have to write a small note on the same bill stating why you felt that $0.01 tip was appropriate. Believe me you feel better doing this and you will not ruin you wonderful day. But remember to state on the note that you will never return to that restaurant. Before I got really upset and one day my lawyer told me how to deal with these type of restaurants. This is the first time I used this method and it works. If you look up in the internet Bongos Cuban Cafe Bad Service you will see how other people have been treated. I looked it up last night and found allot of info. It is sad that Gloria does not care for her businesses, because it is obvious that people like you and me are talking about it. Hope this helps. Yvonne BayamonPuerto Rico
Tags: Restaurant Delivery Services
Address: 1498 East Buena Vista Dr. Orlando, Florida 32830 Nationwide U.S.A.