I’m a captain on the website Boatsetter. They connect people with boat owners and captains. I was booked as a captain for a full day charter on Oct 12, 2019. On Oct 10, 2019 the person calls in to cancel or change the date to the first saturday in November (November 2nd). | Both the renter and I agree in the notes on boatsetter that the first Saturday we will go out. So i let the renter off on the 5 day cancellation policy when he changed dates just 2 days prior. Move now to Oct 30 just a couple days before our new date of Nov 2 and the guy now wants to change the date to April 11, 2020. | I decline and advise that the boat is only availble this weekend Nov 2nd. I call boatsetter and they have advised that they changed the date to Nov 9th without my knowledge or consent and said that the contract date stated Nov 9 and cancelled the trip and gave the renter a full refund back with no regard for my business.
Country: United States
City: Delray Beach