Blue Rhino Review

I own a grill from this company. It only took a year for the ash container part that holds the charcoal to melt through. I called the company and spoke with a representative and they tried to charge me $24 for a replacement part. I asked if it could be waved. | The representative put me on hold and came back optimistic. She said to send pictures of the damage and gave me an email address with a Case number. Next morning received an email stating that the warranty doesn’t cover rust ..lol I called and they put me on the phone with this rude supervisor name Karen. She constantly informed me that he was ” The Supervisor” and whoever told me anything else wouldn’t matter since she has the final word.(rude) | I was accused of so many different variations of defrauding this company when all I wanted was for them to send me a replacement part for the 4th of July weekend. They didn’t even offer to pay for the shipping. STAY FAR AWAY FROM THERE PRODUCTS !! THE SUPPORT IN NOT AMERICAN ..

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Name: Blue Rhino

Country: United States

State: North Carolina

City: Winston-Salem

Address: 5650 University Parkway Suite 400

Phone: 1.800.762.1142

Website: www.bluerhino.com/

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Blue Rhino Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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