Blue Dot Services of Maryland Review

An $8000.00 Carrier air conditioner and furnace were purchaed from Blue Dot of Maryland and installed on August 8, 2015. When the thermostat was turned to off the air conditioner continued to run. Blue Dot was called to inspect the unit, and I was shown a completely froxen coil. I was also shown two switch wires that had been crossed and attached incorrectly. I was told to let the fan run for 24 hours until a secon tech could come to service it. The next day a tech arrived who did not have a clue why he was there. Even though I had contacted Carrier to seek their help in getting the problem resolved Blue Dot did not inform the second tech about any problem with the new unit. After and hour and half of work he found the puron was low but had no idea why. So I am left with an expensive new system which now may have future problems due to faulty installation by Blue Dot. Needless to say I will never have them service any equipment again as I think they must lack skilled installers. Alice Baker


Name: Blue Dot Services of Maryland

Country: United States

State: Maryland

City: Forest Hill

Address: 125 Industry Lane

Phone: 410-809-2124


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