We have contact this company 6 times over a 9 month period regarding the blender base smoking when using it message displaying “Over Heating” on the base unit. They sent out a replacement mixer cup ($10 item at most) in an effort to hope we would give up on perusing an actual fix. The issue is the base unit with motor and gears has gone out internally causing the motor to over heat, small and smoke. | When you pay almost $300 for a blender you expect more. The reality of the situation at this point seems we were dumb enough to pay that much for a blender you probably deserve to be treated like idiots rightfully so. New Flash, the reason why the blender is $300 is because its garbage and it costs the company that much to support there warranty implied but not supported. | Don’t fall for it the product is garbage and company is a scam, warranty is a joke. | This company will do anything to not warranty the product by frustrating the situation to a point you would rather give up. | If you value you home don’t but this product as it will most likely catch your home on fire and they will simply offer to only piss on the fire to put it out. | Anna was the last useful person we spoke to with a so-called supervisor by the name of Nadia.
Country: United States
Address: 1206 S. 1680 W.