On monday evening, I bought $1000 dollar worth of bitcoin from the website I was going to send this bitcoin to an exchange so I could trade my bitcoins for altcoins. It’s now wednesday, three days later, and I still don’t have access to my bitcoin. In the mean time, the price of the altcoins I intended to buy has skyrocketed, while at the same time the value of bitcoin has rapidly been going down hill. | I have contacted BitMyMoney multiple times over the past few days and each time, if I’m lucky enought that they respond, they manage to come up with new excuses for why I don’t have access to my bitcoins. They also promised me multiple that I would have my bitcoins by a certain time, but when that time came I still did’t have my bitcoins, so they keep breaking their promises. | According to my calculations, due to BitMyMoney denying me access to my bitcoin since monday I’ve missed out on at least $2000 dollar in profits, because I wasn’t invest able to invest that money in the altcoins I wanted to buy before the price and demand for altcoins skyrocketed | BitMyMoney’s latest promise was that I would get access to my bitcoins this afternoon, but it’s evening now and I still don’t have access to my bitcoins. | This means I will have to wait another day, because they closed their office at 5pm. | I’m not sure if I will ever see my bitcoin or the money that I paid, but at least I can warn other people to not buy bitcoin from their website | I do know that I’m not the only victim of this company, because I’ve seen a lot of similar complaints about them on Dutch social media websites.



Country: Netherlands


City: The Hague

Address: The Hague Security Delta Wilhelmina van Pruisenweg

Phone: 31-70-2500456


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