BigFishGames.com

Big Fish Games Fraud

 

My Complaint: “JigsawPuzzle2 Platinum edition”
Recovering a purchased game is advertised as a free option on their website.They recovered my account for the game but as I pointed out to them a number of times, it isn’t functional unless the the troubleshooter app. is included in the shortcut icon like the originally purchased game had.Since 03/28/2014 they have stopped replying to my requests after they charged me an additional $2.09 on 03/26/2014 for a recovery fee ; Order Number: 208163469. 03/28/2014 they are trying to force me to choose a different game app.by sending me a coupon code to use.
I have repeatedly contacted Tibosoftware(the developers)for help,who advised me to contact BigfishGames for support.
I found the game on tibosoftware.com website and I am currently using a trial version that included the troubleshooter app. attached in the shortcut icon and I am satisfied with it,but I shouldn’t need to repurchase the game InMyOpinion.
I am willing to repurchase if I am required to,but I want my $2.09 fee refunded from BigFishGames first and foremost.
Maybe they would like to refund the $19.95 I paid for it on 11/26/2012 also?
So 03/28/2014 was the last time bigfishgames contacted me about this product.

 

My Demand: Fully refund fees paid.Or make the game work.Game title:JigsawPuzzle2 Platinum edition.

Share Review:
Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid BigFishGames.com in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from BigFishGames.com. Lack of accountability is a major factor in determining trust.
Because unlike Beware.org, other websites get paid to remove negative reviews and replace them with fake positive ones.
BigFishGames.com is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.


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