On May 11th, I had a new roof installed by BCR roofing due to Wind Damage-missing shingles. On 08/01 I noticed a bubble the size of a cereal bowl protruding from the wall. It was filled with water. I contacted the rep, he came out the next day Took pictures advise me that it was their error and my warranty would take care of it. Three weeks went by and after numerous calls and voice messages I was advised the rep was no longer with the company. A second gentleman came out and took pictures and advise me of the same. The work is guaranteed under my warranty. Three more weeks went by and I called to see when the repair work will begin and I was told the leak was my fault because of bad wood around the chimney and I was told about it and didn’t do anything. Out right total lies. I just went thru Hurricane Irma and took on more water. All documents from BCR has nothing about rotten chimney wood. | Permits are still in my possession , city of Jax never checked the finished product, and I was not asked to put a sign in my yard advertising the roofing company like a neighbor two blocks over. I smell a RAT! I never had a leak prior to this new roof. I am a struggling, single, educator that cannot afford out of pocket costs. I hope this complaint finds an Attorney that can assist me in getting justice.
Name: Best Choice Roofing
Country: United States
Address: 224 Old Shackle Island Road
Phone: (615) 824-8800