Contracted BENiceMedia to render web services on 3/12/2018. Mr. Mateo Aaron Garcia accepted the responsibility and gave us a timeline of roughly 2-weeks for completion. We recieved invoice 3/12/2018 and paid in full same day. After a little over 2-weeks scheduled a face-to-face for service rendered. No communication was given until a colleague sent an email a few days later indicating there was a family emergency and we would be contacted the following Monday 4/9. Sent another email on 4/12, indicating if we do not get an update of what the status is, we would request a refund and take our business elsewhere. 4/17 had a face to face with Mr. Mateo Garcia with beMNiceMedia, stated he would have them completed in no time and there was outside issues effecting his business. Received status update via text on 4/23 indicating there was a mobile platform compatability issue and Mateo Garcia would have websites live by no later than 4/25 or REFUND would be issued. Emailed 4/26 as no communication, no live websites adn 37 days late. 5/07-5/23 back n forth of refund and still completing work by BeNiceMedia & Mateo Garcia. Demand REFUND LETTER issued on 5/24. Mr. Mateo Garcia complied, kndicated refund would be issued within 24-hours. It’s now been 92 hours, over 70-days late.
Country: United States
Address: 1097 E Julie Dr