Complaint: This company is a internet background check company whose web site misadvertises how much it costs, their specials, and what you are buying. Yesterday I signed up for a 5 day free trial $1.00 for unlimited full reports. Once signed up the reports were basic (you get more on your credit report). To access the criminal and court items which supposedly is with the service they charge you $9.98 per report. When I looked up my credit account they had not charge me $1.00 but charged $22.89 + $9.98. When I called this morning to cancel it I was given the run around and said It cancelled and would not bill me anymore. I called and talked to their customer service. The csr wouldn’t give me his name or employee number. Finally he said he could request a refund on the monthly amount and then told me it was credited. Then he said I should receive it shortly, they in about 5 – 7 business days. I asked about the $9.98 for the report that gave me nothing extra but that is the charge for looking it up. What a scam, they advertise one special and then say that is not what you signed up for. Don’t be sucked in to their web site. They will rip you off and their information is incorrect and not current and useless. They will over charge you.
Tags: Internet Fraud
Address: 307 5th Avenue – 16th Floor New York, New York USA