Complaint: I ordered an antiwrinkle cream sample from this company I did not see on the page a 10 day period to end it back. The paperwork that I recieved with the product said I hd 30 days to try it. I ordred the product 8/10/2016 and surprise, surprise on the 21st of Aug there is a charge on my bank account for $97.83. I called my bank and they could not help me because I used debit card. Now I AM A DISABLED WIDOW and this company (without my knwoledge and witthout seeing anything about re-occurring shipments or payments on the page i ordered the product from) st up a monthly shipping of the product. I called them and they said they would take it back, ut charge me a $20.00 restocking fee, which they should not restock it because it was opened and I would not get my refund until they got the product back and I calledd them. I blew my top, not only did they overdraw my account and I have 2 doctors appointments this week and next which I would have paid with the money they took out withiout my knowledge. I am going to see if the doctor will accept a check because I finally got them to refund the money and shoulld be in the account by Friday so that I can see this specialist. These people are a ripoff and do not menttion anything on their advertisement about reoccurring deiveries or charges and the paperwork that came with the cream said cancel within 30 days, no mention of the 10 days I was told on the phone and was not mentioned on the page that i originally ordered it from. Now we will see if the mony is in my account by Friday as they told 3-5 business days and it was only 8:30 am Monday morning when I spoke to them. DO NOT us this company!
Tags: Internet Marketing Companies
Address: 12924 Pierce ST Pacoima, California USA