I sent in a defective ABS computer for repair, and after 6 days since delivery, I found out the module was not repairable. | I was then told a rebuilt module was $410.00, and there were none available at the time, but they expected some shortly. 3 weeks later, I sent an email and called them asking for either a working module or a refund of the $175 I already paid to have mine rebuilt. Suddenly the next day, one of the unavailable “rebuilt” modules was on the way to me. | When I recieved it, there were no signs it had been opened, and in reality it was a core pulled from a junkyard and placed in a box. After installing it, and discovering it was defective, I called and spoke to Gina at BBA, and she confessed that it was actually in fact, not rebuilt, but “tested”.. (Clearly not the case.) But still the full price for a rebuilt. | Since it did not work, I demanded a call tag to return it to them, and made them return my defective module at the same time. The bad module was returned and recieved by them. | This was around Oct 15th, since then I have called many times to request a refund, and each time I am told “they don’t have a manager right now, and they are the only ones that can process refunds”. I asked if they were still taking orders (taking money), and they said they were.
Name: BBA Remanufacturing
Country: United States
Address: 300 Myles Standish Blvd
Phone: 1 866-573-2740