I own a plumbing company. One of my long standing customer requires a specially padded toilet seat due to a physical handicap. Cloud Soft Mfg is the only company tat makes this product. I have ordered and received before. | In September I rodered a white elongated Cloud Soft toilet set and accompanying hardware. I was informed at the time, that due to the factory relocation the seat would be on back order for 8 weeks. They said they would ship the hardware. | I paid the entire invoice, including the seat, when I placed this order. I received the seat hardware, but have not seen nor heard from Cloud Soft since. | I have placed numerous phone calls. No one answeres. I leave message and no one returns mycalls. I have also sent several emails and no reply from Cloud Soft. | I am a hard working self-employed plumber. My customers are my highest priority. Not only have I been put out financially, but more importanty, my customer is out a necessary quality of life.
Country: United States
Address: 4289 County Road 218, Suite 104 |