Barrister Global Services Jamestown North Carolina

Complaint: I decided to give this company a try after not having any work for a while. They sent me a printer job in Winston-Salem North Carolina. They said it was a job replacing a power supply. It turned out to be a job replacing a different part because a tech had already been to this site four times replacing the power supply and had created a new problem or more in the process. Barrister neglected to tell me this when they were trying to get me to accept the call. I would have never gone to this job behind another technician if I would have known the undisclosed situation they were putting me into. So I spent an hour and a half repairing the machine and installing the part they had isssued. Of course it didn’t fix the problem. When I called to close out the call Jason from Barrister said “No you have to troubleshoot it on the phone with HP helpdesk until we figure out whats worng with it after I already suggested replacing the display

Tags: Computer Service & Repair

Address: which was not working. I worked with them for a while barking orders at me while I was trying to understand the help-desk with a thick accent outsourced to India or something. After a while I saw that we wern’t getting anywhere and said I wasn’t contacted to do all this extra troubleshooting but I would come back for another ticket. Jason got mad then said something like this isn’t the time to talk about your contract shouting into the phone and then said ok

Website: 1-985-365-0400

Phone: fine! and hung up on me. After I called back I found out he closed the job out and said I didn’t complete the call refusing to pay me. I had a two hour round trip drive. I was there for an hour and a half. I replaced the part I was contracted to replace on a holiday for only $58.00. I had to drop the used part off at UPS and close the call out online all while not getting paid. If this is not a ripoff I don’t know what is. Look at all the other reports here. Trump is suppoed to help us shut down fradulent companies like this. I pray he does. This is the third time this has happened this year._I don’t deserve this. Please help me put these rejects out of buisness and make IT a reasonable place to work again.”

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