Backstreet Restaurant Royal Palm Beach Florida

Complaint: The restaurant has the worst customer service on the planet earth. In fact, the waitresses and bartenders are so rude, they act as if you, the client, are impositioning them by being there and buying food and liquor. The staff is the rudest I have ever experienced in the resturant industry. In fact, I worked in the food industry for 20 years and never have been treated so badly when I spent so much money for crappy service. All the customers say the same thing. They hate the service but the location is fabulous. The management seems to care, but the management do not run the place, the bartenders and the waitresses run the place. They treat the customers like crap. My last visit there, someone put baby laxative in my food and drink, I got so sick I went to the hospital. What a joke. The staff need to STOP running their business and the management needs to start paying attention to what the staff is doing to drive customers away. I love the food and I hate the female servers they are so rude to everyone there. Why don’t they hire male bartenders? Now that is prejudice. And why do they have a bunch of harmonal, rude, women running their restuarant when they don’t care? One bartender should not ignore any customer. I go there because the food is great. Now, because of the servers, and the food poisioning, I can’t go back. They should be sued. Susan Wellington, FloridaU.S.A.

Tags: Restaurants

Address: 12771 West Forest Hill Blvd, Wellington, Florida U.S.A.


Phone: 561-795-0100

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