AVP Solutions (AVPS) Review

Back in June of 2018 we signed up with AVS Solutions to get us credit card processing for our site. We were charged $2000 for this service because we were having to go with an overseas processor. We are in a high risk business and they were well aware that we were on the visa/mastercard match list which makes us inelligible for US Banks. They knew this from the beginning and I have it documented in emails sent to [email protected] | They signed us with with edata and were told that if we were not able to get the payment gateway hooked to our site that we would get a refund. Our original website was on the bigcommerce platform and it simply would not work. We were told by the owner of AVP Solutions that we would have to go with a word press site. So we had to hire developers to move our existing website to this new platform and to integrate the edata gateway. After 2 months and nearly $10,000 in development costs the gateway still would not work at all. The owner of edata [email protected] was also non responsive through this entire ordeal when we were requesting technical assistance. | I requested from Marc Epperson that we simply get a refund and we would go on about our way. He keeps ignoring emails. I then posted a private message to their facebook and finally got a call from the owner of AVP Solutions. She told me that she would get back to me within a couple of days with another solution. Unhappily I agreed and patiently waited. That would two weeks ago and have not heard a word nor received any additonal contact from them. | I firmly believe at this point that all of this was a ruse and that the gateway was not intended to work to begin with and all of the delays and non responsiveness was to prevent us from filing a chargeback on our credit card within the 120 days that it can be done. | Our only other options at this point are to leave bad reviews, file a complaint with the BBB and potentially take them to court. | I really hate that it has to be this way, but we’ve been left with no other choice. | I would be happy to change my reports when our credit has been issued or a check refund has been received.

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Name: AVP Solutions (AVPS)

Country: United States

State: California

City: Canoga Park

Address: 21515 Vanowen St #114

Phone: 1 800-719-9198

Website: avpsolutions.com/

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