Complaint: I moved into an old apartment building in November of 2015.The only internet option was 4G or AT&T Uverse. I spoke to 3 different AT&T reps, including the guy who installed. Was told each time, that for this service, there was no contract. I asked each of them repeatedly–no contract, right? They all had assured me there wasn’t one. There was no way I would’ve signed up if there was. 8 Months later I’m moving out and the AT&T rep on the line said I DO have a contract and I’ve had one all along. So those other 3 AT&T reps LIED to me? Thankfully I moved into a home that already had AT&T Uverse so I didn’t have to pay the Early Termination Fee. But it’s obvious this company has gotten so huge they can’t keep their facts–or their lies–straight.
Tags: Internet Services
Address: Internet USA