Complaint: AT&T’s Uverse service is the worst and I’m planning on changing service because I’ve had it with them. The national customer service rep that handled that problem was just too rude and didn’t want to transfer me to a supervisor. She wasn’t even listening to the problem nor did she want to do seriouse troubleshooting. The only thing that she wanted to do was to send a tech out. The problem that I had was that the connection died every now and only stared after it rained. I did check the connection box and it was dry and clean. The last tech that came out here on the same problem confirmed what the last tech said years before. The problem that I have isn’t internal but external and all the wiring in my house is okay. My suspicions are that AT&T is throttling my internet usage. They are currently being sued by the government becuase of these illicit practices. But from being a customer for years, they have been doing this since it was dial-up. If you have a problem of being disconnected from the internet and you’ve been on for a while, AT&T will throttle your speed or outright cut you off.
Tags: Internet Service Providers
Address: Nationwide USA