Regardless of how great of a tenant I and my neighbors thought I was, Karen found a way to blame me for unnecessary repairs and to keep my deposit. The fact that she only corresponds via email should be a red flag. She is unprofessional and so are her employees/contractors. My last and most upsetting issue with Karen is in regards to her withholding my deposit. | She stated that the walls had excessive wear and tear, I caused a hole in the door, and that she had to repair sheetrock because I mounted a television on the wall. To my defense, the walls were not filthy and the move-out inspector stated there was definitely no reason to worry. (I asked her for confirmation on everything after dealing with Karen for two years.) This same person, emailed the exact opposite to Karen, but pictures prove otherwise. | I chose not to fight in court because the other issues were not properly documented. The move-in inspector, which is a different person than the move-out inspector, authorized the mounting of the television as long as I filled the holes, which I did. There was clearly no need to “repair sheetrock” as Karen claimed. She even mentioned that she might need to have electrical repairs due to the mounting as a means to keep my deposit! | Lastly, the hole was noticed after the move-in inspector and I signed the inspection report. Afterwards, I emailed Karen to make sure that it was noted and she then told me it was MY FAULT (in all caps) that the inspector did not add it but again, I no longer had access to the report. Karen also refused to contact the inspector for clarification. It’s actually comical how absurb some of her accusations are and how far she will reach to keep every penny she doesn’t work for. I regret my experience with Karen but have definitely learned what not to do as a business owner!
Name: Assurance Property Management Group, LLC.
Country: United States
Address: 2305 Union Road SW
Phone: (678) 927-7922