I just don’t feel that the quality or dedication to this job was there.I have hired numerous contractors to work on my homes & this was not a good experience. | Accepted a TEN THOUSAND DOLLAR down payment 01/04/17 with a contractual start date of 01/2017 ( this was more than 30% of what the total bill was going to be, which was 28k including countertops ) . FYI the cost of supplies on the invoice they issued totaled 7057.62 …Gave excuse after excuse for delays and finally began work 03/2017… TWO MONTHS late …when it was clear I was about to cancel. Wish I had seen the following before signing ” Asking you to pay up front : According to the Better Business Bureau, a contractor asking for money up front is the most commonly reported scam. | In this ruse, the contractor claims that they need a certain percentage of the payment up front in order to rent equipment or buy supplies. | However, after getting the money, they end up taking their sweet time , disappearing or do substandard work knowing most likely they won’t be fired because of the substantial payment you’ve already made” From the start things went badly . First day employee I had never seen rang my bell and when I answered the door they just started walking into my home. No introduction. | I stopped them & asked “who are you ?” ( I had met 2 completely different employees doing work on someone else’s home. ) Work began each day anywhere between 9:30 and 11:00 , they would not commit to a definite start time. The new (in my opinion inexperienced & untrained) employee kept dropping things on my hardwood floor ( there are some minor chips), they spattered glue on it that was used to attach refacing veneer ( no drop cloths until after all that happened, which was unfortunately a little late) . These are *AFTER* photos : They sawed wood moulding while it was still attached to the wall and into my hardwood floor. | Chipped the moulding in the process as well. Cracked and split veneer was attached to my cabinets & when it was called to their attention the owner & employee argued with me. They didn’t take screws out of a cabinet prior to carrying it into the garage and put gouges & scratches into a wood interior door. Didn’t tell me they did it , I found that unhappy surprise after they left . | Professional ? Ethical ? | You be the judge.I regret ever hiring Artistic Kitchen Concepts.
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Name: Artistic Kitchen Concepts
Country: United States
State: Illinois
City: Arlington Heights
Address: Arlington Park Racecourse,
Phone: 847.454.5341
Website: www.artistickitchenconcepts.com/