We purchased the Residential Chemical Filter with Reverse Osmosis Water System July 2017 and the salesman said someone will come to our home in 6 months to change out our filters, as of today no one has showed up. My husband tried to call the cell phone numbers of the 2 salesmen and left messages but no one has return his call. This was about 2 months ago. We feel this was a ripoff possibly a scam and the salesmen probably had burn cell phones. They were from Canada so who knows where they are now. We are still paying for our water system but we are in need of service right now. We moved from Indiana and had an osmosis there and we know how great it was so when the guys came around we signed up not knowing we were going to have a hard time having someone service it. The plumber did not tighten the faucet down and it is so loose you can see the hole. The water system we had in Indiana, we had to change the filters every 3 months. The system we have now is way past due for new filters. I saw your site where anyone can sell you system, you give them the brochures and everything they need. With the package you provide them I’m sure they are ripping off decent people who still put trust in other people. We are suppose to receive different kinds of soap for the home for 5 years and the guy that delivered the initial soap said the paper was in one of the boxes to request for more soap, you know what? No refill request paper. We are not alone, one of our other neighbor’s asked us if we ever received any additional service because he was having the same problem as we were. Sales people that are selling your product are spreading your good name around with a bad taste. Darleen Thrower
Name: AquaVida Water LLC.
Country: United States
Address: 10060 West Rd., Suite 201
Phone: 281) 469-3000