I am reporting Anytime Vending who uses the Mendota Federal Prison Facility in Mendota, California. | For several years, I have visited my relative and purchased food and beverage products from these machines. First, the machines prices are inflated to about 75% higher than normal food prices in any vending machine. For example, the bottle waters cost $3.00 and other food products cost the same or higher. | The problem is that the machines are always stealing people’s money and there is never a guarantee that your item will be released once you pay money to purchase something- I don’t care what you purchase. I often joke, that I’ll have to cross my fingers and pray that my items come out of the machine! The machines always eat money- always, and this has been going on for atleast the 3 years that I have visited my relative. | At first, Anytime Vending did not have any contact details for which to reach them in the event that the machines malfunctioned, but now they do have their phone listed. However, I have often watched other visitors pay for food items and deal with the same issue. One person purchased something and it was molded when the item came out of the machine. | The problem is very consistent and the guards do not have the vending machine key in order to help release food items that are stuck in the machine, nor can they issue a refund, or fix the machine when it steals your money. There are about 5-6 machines in this facility and they all have problems- always. | I contacted the owner and he was very rude and disrespectful about the machines. He does not care that he is ripping people off, and I have made several complaints to the prison and the guards, but nothing is getting done to resolve this problem. Recently, I demanded that the owner replace this machines and provide his customers with the assurance that they will atlease get food items they pay for. | I believe this owner is deliberately robbing the public and does not care, because he knows that most patrons will not call and ask for a refund of $3.50 or $1.50. These vending machines are the only machines in the visiting rooms and it is a disgrace that Anytime Vending is not doing a better job to 1.) lower its prices to something reasonable, and 2.) make sure the machines are functioning properly. | When you are visiting an inmate, you come in with money, but you can not go back out and go back once your money has been eaten by these malfunctioning machines. Therefore, this puts a huge damper on your visit when you are broke. | This company needs to be investigated for robbing the public, serving old foods, and over pricing on food items. But more importantly, this company needs to me made to replace all the machines immediately.
Name: Anytime Vending, LLC.
Country: United States
Address: 125 N 22nd Pl Unit 134
Phone: (480) 232-5514