AnswersBy Shallotte North Carolina

Complaint: Answers By should be closed down and companies like Acer and gateway should not even have their names associated with them! This has given me a very bad taste in my mouth for these companies, and I will not buy another of their computers until they find another “third party”” service provider. This Company DOES have way too many hands in the pot

Tags: Computer Service & Repair

Address: and they do NOT know what they are doing even when you try to tell them that it is something you KNOW can not be accomplished from a remote location. Well I thought just MAYBE technology had passed me by in the last hours…..and they could physically restore my computer back to Factory from where they were to get rid of a Virus that they could NOT remove in any other way!!!! What they managed to do was to lose and corrupt ALL of my current company files of 7 years

Website: they finally said …””We cannot give you a refund

Phone: and LOSE completely 27 years of Tax Client FILES!!!! They promised me that it was backing up on the hard drive that I provided them. They did NOT do it! I LOST everything!!!!!!!!! Do not trust this company with your computer AT ALL!!!!!! Run as fast as you can in another direction. The person that KNEW they had made such a travesty of a mistake TOLD me to call back on Monday for a REFUND. Well being a business person

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