I presented a carefully prepared list of requested repairs and was quoted $425 for the work I had listed. | I waited two weeks for an appointment to get IN to this shop. | Three WEEKS later I called and was immediately told “Your battery died,” by the “mechanic,” Andrew. | This despite dropping the bike off (RUNNING) with a full tank of gas, a brand new fully charged battery, and a stator putting out over 14 volts, easily measured on the lighted voltage meter I had installed over the battery compartment, along with a battery tender lead ran out the the right side, clearly visible. | I told him he was responsible for the cost of the destroyed brand new battery, because before I dropped the bike off I distinctly remember telling Andrew that there were LOOSE electrical leads, taped over, and that I had removed over 200′ of extraneous wiring from this bike. | PLUS, this is a FULL dresser, with over 40 farkle lights, and numerous accessories, CB radio, Intercom, etc, etc, etc. | Andrew advises me that I should spend four hours to run out and get a new battery. I declined and requested that my bike be ready for pickup TODAY. | This is 21 days after dropping it off, running, as described above. | Andrew’s present a bill and refuses to release my bike until it is paid. $640 is demanded for this ransom. | I request an invoice and compare it to my list of requested repairs, almost NONE are completed. | After 21 days in his shop, he presents a bill for six hours of labor, and most of my requested repairs are incomplete? | Not only that, but my bike was returned to me IN PIECES, as listed below: | Newly installed battery compartment and LED lighting torn apart, battery tender left disconnected (!?) battery left disconnected from bike electrical system. Probably an hour or two to put this back together. | Motor mounts (!?) disconnected to run a simple clutch line? Engine brace disconnected, clutch line left disconnected and ran OUTSIDE the diff case. | Clutch master cylinder left in a plastic bag in the trunk, disassembled. This was intact and functioning on the Cade’s left handlebar when I dropped it off. Andrew was supposed to diagnose and bleed, MC had already been rebuilt. | Radio recessed mount left disconnected, grounds disconnected. | Now, I understand that Andrew threw a little hissy fit when I demanded my REPAIRED bike back after only 21 DAYS in his shop, but you don’t get to return a customer’s bike IN PIECES, while demanding full price for OPTIONAL repairs that were supposed to have been completed only AFTER my requested repairs were done. (The list I submitted in writing on day one, that he quoted me $425 for). | No doubt he will reply that I approved additional repairs verbally, such as the fork seal rebuild. This is true. It is also true that I was quoted 3 hours $60, billed for four, plus marked up parts, for fork seal repairs? Over $400? Also true that these were OPTIONAL repairs to be completed AFTER those on my list. | Even at full price, ALL of the repairs, INCLUDING the fork seals, could have (and should have) easily been performed in the THREE WEEKS my Cade was at Andrew’s Mechanical Services. | Total bill should have been about $750, instead I am extorted for $640, and my bike is delivered to me half torn apart. | NOT COOL. | I even offered Andrew the opportunity to make this right, by performing the repairs that he had failed to do, upon payment of the remaining $110 or so. | He refused, and insisted I pick up my torn apart bike immediately. | Additionally, I believe this shop is being illegally operated out of a garage in a residential neighborhood, in an R-1 zone. I doubt that his neighbors, the city, or his insurance company are aware of this. | He refused to negotiate the bill ONE PENNY, despite returning my bike needing more repairs after he touched it, than before. | Yes I have photographic evidence of every claim I make. Beware of this “Shady Tree” mechanic. | Ride In – TOW out. You’ve been warned.
Name: Andrew’s Mechanical Services LLC
Country: United States
Address: 13355 122nd Pl NE