Stopped returning our calls and emails
My Complaint: We paid 2600 for them to represent us in getting timeshare removed. After years of back and forth we were informed that our credit took a hit AFTER they assured us it would not affect it. We contacted them and they said they were working to get it removed immediately. Nothing happened. Contacted them again and nothing. We then tried to do a cash-out refi for our house and had the mortgage company get ahold of them. They finally answered and stated that it was almost taken care of and the lawyers were making progress but they couldn’t tell us what the agreement was(BIG RED FLAG). We then got a notice in the mail that we had a foreclosure that we have to now deal with. They constantly told us to not communicate and when we first started to immediately stop paying them. I really wish we didn’t fall into this, but we did. So now here we are with a foreclosure on our credit and don’t know where to go from here.
My Demand: money be returned and foreclosure taken off credit report.