Do not buy an extended auto warranty from this company. We were on vacation when the transmission went out. We made it to a transmission shop and I called AAGI. I was told that I could not open a claim – that only the shop owner could. When the shop owner called, AAGI told him that “…Jeep had a lifetime warranty…” on the part and AAGI was not obligated to cover it and would not open a claim. We had to get home so I paid for the repairs out-of-pocket. I contacted Jeep who responded that there is no such thing as a “lifetime warranty” I then contacted AAGI and sent them a copy of the invoice to get reimbursed. They contacted me over 3 months later and declined to pay – saying that they didn’t give “approval” for the repairs. So, you decide if this is a company you want to buy an extended warranty from. The fine print in the contract says that you forfeit your right to sue them and must go through arbitration. In other words, they can refuse your claim for any reason and you really have NO recourse.
Name: American Auto Guardian, Inc.
Country: United States
City: Arlington Heights
Address: P.O. Box 925