Just had an awful experience dealing with these guys. I’m a long time customer and placed an order for a coat last week at a decent deal. They sent the wrong size and that’s where things went south as it was the last one. | I offered 2 alternatives, they get the same jacket in the right size or sell me the new model at the same discount it’s a specialty line and I phoned the manufacturer as permission is needed to discount this product. The manufacturer gave permission and at that point Altitude Sports absolutely refused to do anything further in this matter. | Not sure why “I” had to make all the phone calls to straighten this out BUT I can say I will NOT spend a cent there again and people should think twice about dealing with a company like this. Nowadays with so much online competition a little good customer service goes a LONG way. | As usual it’s a lot cheaper to keep an existing customer than try to get a new one. All thgis over a lousy few bucks.



Country: Canada


City: Montréal, Quebec

Address: 4140 Rue Saint-Denis

Phone: 800 729-0322


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