I paid allianceschool.com through Paypal for a notary renewal course for my wife on March 25, 2016. The link for the course was supposed to be sent over immediately. After waiting four days, and NOT receiving the course link I contacted the company and the owner was beyond rude, calling me stupid and pathetic. So out of sheer desperation I filed a complaint with Paypal for not receiving the course that was paid for and magically, within a few hours of filing that complaint, allianceschool.com sent the link to my wife and uploaded proof of doing this and thus the Paypal dispute was closed. One would think that everything would now be okay. NOPE!!!!! | Fast forward to April 7, 2016 and my wife requested her Certificate of Course Completion from allianceschool.com and got an email in response that they were refusing to send her the Certificate of Course Completion claiming that they had not received the payment. They further advised my wife that they had sent her account to collections and added $50 to the balance for the privilege. Allianceschool.com is well aware that my wife must have this Certificate in order to be allowed to take the test to renew her notary license. Allianceschool.com is doing this for revenge due to original complaint that was filed with Paypal. We have even sent them the proof of payment three times, they have not responded. We filed complaints with the Better Business Bureau, the California Secretary of State, the California Attorney General, and the Consumer Financial Protection Bureau….all agencies have been provided the same proof of payment, allianceschool.com is aware of these multiple proof’s of payment being provided on top of the ones that we sent them directly, and they still refuse to send the Certificate of Course Completion, they in fact won’t respond period. | All California Notaries that need to take the course for the first time test or for license renewal purposes BEWARE!!! Do NOT do business with this shady company!!!!!
Name: ALLIANCE SCHOOL
Country: United States